Contact Us

Why can't I login with my old account?

Currently we are using a new server temporarily. All details from previous credentials will be available upon retrieval of our old server from Amazon. For now, please create a new account (you may use your old mobile no.)

Where are my old orders?

Evaly is currently operating from a new server which will have the details from recent usage. All the data from the earlier version are stored and protected with safety in Amazon server. We are in constant progress with Amazon to retrieve the previous data soon.

When will I be able to see my old orders?

We are trying our best to recover the old server as soon as possible.

Can I use my old phone number to new create account in new server?

Yes, you can. After recovering the old server, both accounts will be merged if you use same login number. You'll be able to see your old orders automatically.

What is Star Program?

i. Customers will get 1 Star ⭐ on every successful Delivered order from Evaly CBD, COD, PnP Store. ii. For non payment of delivery charge/not confirmed orders, 5 Stars ⭐ will be deducted as penalty. iii. For dispatched and returned orders due to not receiving the products without raising any prior Issue from customer end will also deduct 5 Stars ⭐. If Issue has been raised on time, Star⭐ will remain the same. iv. Stay updated with us to know more about the amazing Star ⭐ facilities which will be announced over the period.

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